Frequently Asked questions
Q. I love your website and all your work, I would love to meet you can I come in for a consultation?
A. While we would love to meet all our clients, our workroom is setup for work, not meetings, and our weekends are busy with wedding flower creating, delivering and setting up. Therefore face to face consultations are not on offer, we would love to chat with you of course, and can do this via phone or email.
Q. Since you are fully online, how do I know you are not some suss take my money dodgy company?
A. Fair question! We have been in operation since 2010, and are fully registered and insured. Our workroom is located at 516 Wilberforce Rd Wilberforce NSW 2756. While this is not open to the public, this is where myself and my staff work. Take a moment to look at our many reviews on Facebook, and on our Bridal Gallery page our comments left by past brides (best viewed on a laptop/tablet).
Q. The flowers I want are not like any of your packages, can you still do them?
A. Yes, if you have some inspiration pictures, email them to us, as well as all the other wedding details (date, number of items needed, delivery suburb etc..) and we are happy to custom create a package for you.
Q. If I book with you, do I get a sample bouquet?
A. No, this is not a service we offer.
Q. Will I be your only booking for the day?
A. As we specialise in smaller scale weddings we will take up to 3-4 weddings per weekend. So most weekends we will have a few weddings on the same day, but if your wedding is very large and you book early, your wedding may be the only booking we accept that day.
Q. All your packages are Bride/Groom, do you cater for same sex weddings?
A. Yes we are more than happy to create wedding flowers for all engaged couples. email us at email@example.com with a list of items you need including wedding date, delivery suburb etc. and we will personalise a quote for you ASAP
Q. Where do you deliver to?
A. We deliver to all Sydney metro areas. We also do 1 run daily to lower central coast, Wollongong, Bowral and Katoomba /Blue Mountains (although to these outer areas, ceremony and reception decorations are only available if we can access your venues by 12.00)
Q. But I'm getting married in the Hunter Valley/ Berry/ Newcastle/ Bathurst/Canberra.
Will you deliver to me?
Q. Unfortunately it is too cost prohibitive for us to deliver to these areas. We do offer pickup from our workroom from 6.00am the day of the wedding. Many brides will organise a family friend to came pick them up in the way to the wedding. Your wedding flowers can transport in a air conditioned car for up to 6 hours no problem.
Q. What is your minimum order?
A. For personal flowers, our Simply Stunning package is our minimum order. If adding in ceremony or reception flowers and need them delivered and setup at your venue the minimum for each of these is $300 plus setup fees, if you need under the minimum spend for ceremony and reception items(i.e just need a bridal table long and low, or perhaps a signing table arrangement) they can be delivered with bouquets for a friend or family member to setup, but our delivery and setup service would not be available.
Q. Can I order reception flowers without ordering bouquets etc..
A. Yes if the date is available, but our minimum spend when no personal items are ordered is $750 plus setup and delivery costs
Q. Do you have any terms and conditions?
A.Yes we do see here for our current terms and conditions.